Fiscal Years 1990/1991 - 1999/2000
  • On December 28, 1999, the Epic Trust investment portfolio surpassed the goal set in 1986, with $5,056,000.
  • CSREF continued the Student WatchTM primary research program begun in 1997/98, working with Sterling Research Group, Inc. to conduct two new “waves” of topical research on campuses across the U. S. during October through November, 1999. These topics included Online Shopping fielded on 40 campuses across the country, and Textbooks and Course Materials II, conducted online through collegestudent.com, now collegeclub.com. The new research was available at ConTEXT and at three sessions at the NACS Annual Meeting in Nashville. At no cost to members, sessions on the three Student Watch studies conducted in 1998/99, Textbooks and Course Materials, Technology Products, and Apparel & Backpacks, were delivered at 8 locations during the Fall of 1999. Sessions were conducted for: Indiana Association of College Stores, Kentucky Association of College Stores, Mid-States Association of College Stores (with the Illinois Association of College Stores), Mountain States College Stores Association, Ohio Association of College Stores, Rocky Mountain Skyline Bookstore Association, Southwest College Bookstore Association, and California Association of College Stores.
  • The first NACS Academy for Future Collegiate Retail Leaders: An Executive Development Program entitled Gaining A Competitive Edge was conducted on November 11-16, 1999 at the Texas A & M Center for Retailing Studies in College Station, Texas. Twenty-eight individuals including new directors and assistant directors/managers attended the program. CSREF provided full tuition grants of $1,250 to 26 participants.
  • CSREF produced a 15-minute update of the Value of the Textbook video, retitled “Straight Talk About Textbooks… Expense or Investment” which was produced on VHS and CD-ROM. A 15-minute Canadian version was produced on VHS, and the 5-minute highlight tape shown at the 2nd General Session in Nashville was produced on a 60-minute loop. The 5-minute highlight tape was also produced and sent to the media.
  • The CSREF Board allocated $12,218 in Professional Development Grants. To allow more people to participate, grant guidelines were changed to every 3 years beginning in 2000/2001, with a limit of $500 per grant.
  • The CSREF Board awarded $20,000 in Annual Meeting/CAMEX Educational Assistance Grants enabling 40 buyers to attend the NACS Annual Meeting/CAMEX in Nashville in April, 2000.
  • CSREF provided approximately $28,000 in funding for 1 full-day and 3 half-day Bonus Sessions at the NACS Annual Meeting in Nashville. The sessions were The Web is More Than Books sponsored by BUDGETEXT, College Store OnLine, Nebraska Book Company, Sequoia Peripherals, and Value America; Gaining a Competitive Advantage (a condensed version of the Executive Development Program) sponsored by Avery Dennison; Blueprint for Textbooks: Inventory Management for a Better Bottom Line sponsored by McGraw-Hill Higher Education, a NACS 1-Day Program; and Essentials of Finance: Connecting You and the Business of Your College Store sponsored by The Douglas Stewart Company, a NACS 1-Day Program.
  • CSREF approved $45,100 in funding for the Softgoods Showcase that was presented twice at the NACS Annual Meeting. Approximately 950 individuals attended these sessions.
  • CSREF developed a new category of grants so that members can participate in NACS educational programming in conjunction with their state/regional college store association meeting. The Board approved 10 Association Program Grants of $1,500.
  • CSREF’s 7th Annual Student Employee Career Opportunities Day was conducted on Sunday, April 2, in Nashville for student bookstore employees.
  • The 4th Annual Rainey Bookstore Scholarship Program provided two $1,000 scholarships from the Harry Rainey Endowment Fund through an essay contest for student bookstore employees on “How My College Store Contributes to Our Campus Community.”
  • The 4th Annual Spirit Shop was held in Nashville in conjunction with the NACS Annual Meeting/CAMEX.
  • The 10th Anniversary of the CSREF Benefit Concert featuring Mandy Barnett opening for Sawyer Brown was held at the historic Ryman Auditorium in conjunction with the NACS Annual Meeting/CAMEX. The concert was the highest rated and attended event at the Annual Meeting.
  • The 8th Annual Club Energy! dance party was held at the Wildhorse Saloon in Nashville in conjunction with the NACS Annual Meeting/CAMEX.
  • The 13th Annual CSREF Harry Rainey Golf Classic was held at the Springhouse Golf Club at Opryland in conjunction with the NACS Annual Meeting/CAMEX.
  • The 11th Annual CSREF Silent Auction SUPERSTORE, with a truly “silent” bid format, was held in the Convention Center in conjunction with the NACS Annual Meeting/CAMEX.
  • For every dollar paid into the Epic Trust, $1.52 is generating interest income.
  • The CSREF Board of Directors, CSREF staff, and selected guest participants held a strategic planning session with facilitator Dave McLeod of McLeod Associates. The Board updated the CSREF mission statement, and reviewed progress on the existing plan, achieving consensus that CSREF is on target with its initiatives. In addition, the Board updated its fundraising, education, and research goals, and added a fourth goal of building strategic partnerships that have a positive market impact.
  • CSREF expanded the Student WatchTM primary research program begun in 1997/98, working with Sterling Research Group, Inc. to conduct three new “waves” of topical research on campuses across the U. S. during October through November, 1998. These topics included Textbooks and Course Materials, Technology Products, and Apparel and Backpacks. The new research debuted during sessions at the NACS Annual Meeting in Salt Lake City. At no cost to members, sessions on the first Student WatchTM study of the series, Understanding College Student Consumer Behavior, were delivered at 13 locations during the Fall of 1998 and the Winter of 1999. Sessions were conducted for: Association of College Unions International (ACUI), California Association of College Stores, College Stores Association of North Carolina, College Stores of New England/College Stores of New York, ConTEXT, Georgia Association of College Stores, Mid-States Association of College Stores, Middle Atlantic College Stores Association, Inc., Mountain States College Stores Association, NACAS, Northwest College Bookstore Association, South Carolina Association of College Stores, and the Western Canadian College Store Association.
  • The CSREF Board and NACS Education Committee identified Texas A & M Center for Retailing Studies to partner with in offering the NACS Academy for Future Collegiate Retail Leaders: An Executive Development Program to NACS members and conducted a needs assessment phone survey to help develop the curriculum. Members will be nominated by their campus, store, or company to participate in the program. The program will debut November 11-16, 1999.
  • At the NACS Annual Meeting in Salt Lake City, CSREF announced a successful Diamond Anniversary Campaign, having exceeded the goal projected when the campaign was launched last April in Indianapolis. Pledges total $1,056,300. A total of 12 state/regional college store associations have pledged $22,500 to the campaign, enabling their members to purchase Student Watch at a reduced price of $50. Thirty-four companies contributed $965,050 of the total pledged. $63,175 has been contributed by 217 individuals, and 15 stores donated the remaining amount of $5,575.
  • The CSREF Board awarded $16,121 in Professional Development Grants.
  • The CSREF Board awarded $32,140 in Annual Meeting/CAMEX Educational Assistance Grants enabling 61 buyers to attend the NACS Annual Meeting/CAMEX in Salt Lake City in April, 1999. Grants were increased to $550 and guidelines for participation were expanded.
  • CSREF provided approximately $43,000 in funding for four Bonus Sessions at the NACS Annual Meeting in Salt Lake City. The sessions were What Matters Most, a Covey presentation, Rethinking Stress – Strategies for Productive Behavior, a Covey presentation sponsored by Avery Dennison, Moments to the Millennium sponsored by The Douglas Stewart Company, and Virtual Bookselling: A Survey Course on Collegiate Web Retailing sponsored by Mosby, Inc., McGraw-Hill Higher Education, and MBS Textbook Exchange. Approximately 480 individuals attended these sessions.
  • CSREF provided approximately $40,000 in funding for the Softgoods Showcase that was presented three times at the NACS Annual Meeting. It is estimated over 925 individuals will attend these sessions.
  • The Bottom-Line Buying program offered by NACS and Mohr Retailing was presented at two locations through $7,000 in grants from CSREF Diamond Anniversary Campaign donors.
  • The Essentials in Finance NACS 1-Day Program was presented at two locations through $3,000 in grants from CSREF Diamond Anniversary Campaign donors.
  • Three E-Commerce Audio Conferences were sponsored by CSREF through approximately $19,500 in grants from CSREF Diamond Anniversary Campaign donors. The first audio conference was held on February 4th, with 160 sites (compared to the usual of less than 50), with a roll call of 315 individuals. The second audio conference was held on February 25th, with 130 registered sites, reaching approximately 390 individuals. The third audio conference was held on March 4th, with 99 sites, reaching approximately 297 individuals. The audio conferences were sponsored by MarketSource Corporation, Nebraska Book Company, and The Matthews Group of Companies.
  • CSREF’s 6th Annual Student Employee Career Opportunities Day was conducted on Sunday, April 10 in Salt Lake City for eight students from three stores from three states.
  • The 3rd Annual Rainey Bookstore Scholarship Program provided two $1,000 scholarships from the Harry Rainey Endowment Fund through an essay contest for student bookstore employees on “How the Bookstore Has Impacted My Life.” Winners were Lorene Marie Rautanen, B&N College of St. Scholastica Bookstore, Duluth, MN; Lorene is a
  • Senior at St. Scholastica and plans to use her $1,000 scholarship toward her Masters program. The second winner was Julie Marie Wade, PLU Bookstore, Pacific Lutheran University, Tacoma, WA.
  • The 3rd Annual Spirit Shop was held in Salt Lake City in conjunction with the NACS Annual Meeting/CAMEX.
  • The 9th Annual CSREF Benefit Concert featuring “Smokey” Robinson was held at The Capital Theatre in conjunction with the NACS Annual Meeting/CAMEX.
  • The 7th Annual Club Energy! dance party was held at Papiyons in Salt Lake City in conjunction with the NACS Annual Meeting/CAMEX.
  • The 12th Annual CSREF Harry Rainey Golf Classic was held at The Valley View Golf Course in conjunction with the NACS Annual Meeting/CAMEX. For the first time, several inches of snow delayed the official tournament until the afternoon, with 71 players.
  • The 10th Annual CSREF Silent Auction SUPERSTORE, with a truly “silent” bid format, was held in the Convention Center in conjunction with the NACS Annual Meeting/CAMEX.
  • For every dollar paid into the Epic Trust, $1.31 is generating interest income.
  • As a goal of the new CSREF strategic plan, the CSREF Board conducted the 1st CSREF Think Tank, an Industry Future Symposium entitled “College Store Retailing: End of a Century and a Look to the Future” in Vail, Colorado at the Lion Square Lodge & Conference Center on July 18-21, 1997. Industry Symposium Video Packages and Executive Summaries were developed so that everyone in the college store industry could hear the presentations from the six keynote speakers: Futurist Keynote, Dr. Marvin J. Cetron, President, Forecasting International, Ltd.; Higher Education Keynote, Freeman A. Hrabowski, III, President, University of Maryland; Competition/Strategic Positioning Keynote, Thomas J. Blischok, Chairman and CEO, The Decisioneering Group; Technology Keynote, Arthur G. Esch, Chairman, Executive Services, LTD; Customer Keynote, C. Britt Beemer, Chairman, America’s Research Group; “Out of the Box Strategies” Keynote, James J. Mapes, President, Quantum Leap Thinking.
  • As a goal of the new CSREF strategic plan, the CSREF Board identified Sterling Research Group, Inc., a major research firm based in Florida, to partner with in order to conduct a student buying habit consumer research study that would be analyzed and adapted for effective use by both college stores and the companies that supply merchandise and services to the college store market. The first Student WatchTM: College Market Research study was fielded in February of 1998, focusing on Understanding College Student Consumer Behavior.
  • As a goal of the new CSREF strategic plan, the CSREF Board began the process of identifying a major university to partner with in offering an Executive Development Program for Future Leaders to NACS members for which they can obtain college credit. Members will be nominated by their campus, store, or company to participate in the program.
  • As a goal of the new CSREF strategic plan, the CSREF Board began the process of identifying campaign goals, strategy, and structure to enable CSREF to secure $1,000,000 in pledges for the Epic Trust to be able to fulfill the program goals identified in the strategic plan.
  • The CSREF Board awarded $20,000 in Professional Development Grants.
  • The CSREF Board awarded $30,000 in Annual Meeting/CAMEX Educational Assistance Grants to enable 60 buyers to attend the NACS Annual Meeting/CAMEX in Indianapolis in April, 1998.
  • CSREF provided approximately $60,000 in funding for four Bonus Sessions at the NACS Annual Meeting in Indianapolis. The sessions were Leading & Managing Change with Peter DeLisle, Quantum Leap Thinking with James Mapes, Merchandising: The Basic Steps for Producing Profits presented by NACS - RMSA, and the Softgoods Showcase with keynote speaker J. J. Johansson of Nordstrom’s. It is estimated over 1,5000 individuals attended these sessions.
  • The Faculty as Client benchmarking tool, funded by CSREF through a grant from International Thompson Publishing was offered to NACS members in the fall of 1997.
  • The Bottom-Line Buying program offered by NACS and Mohr Retailing through $21,000 in funding from the interest income generated from the Epic Trust, was offered to NACS members in October, 1997.
  • CSREF’s 6th Annual Student Employee Career Opportunities Day was conducted on Sunday, April 19 in Indianapolis. This year’s attendance included 30 students representing 8 stores from Carlin, IL, Cedarville, OH, Richmond, IN, Amherst, MA, Cincinnati, OH, Fort Collins, CO, Tacoma, WA, and Ashland, OH.
  • The 2nd Annual Rainey Bookstore Scholarship Program provide two $1,000 scholarships from the Harry Rainey Endowment Fund through an essay contest for student bookstore employees on “The Value of Service Skills (What Customer Service skills have you learned working in the College Store, and how will they be applied to your future?)” The winners were Lori A. Peek, a first-year master’s student at Colorado State University, Fort Collins, CO, and Alana Kealoha Dellatan, a junior at Pacific Lutheran University, Tacoma, WA. Each winner received a $1,000 scholarship to be applied to the 1998-99 scholastic year.
  • The 1st Annual Gala Dinner was held at The Murat Centre prior to the Benefit Concert in conjunction with the NACS Annual Meeting/CAMEX. The theme of the Gala Dinner concept was to honor volunteerism, honoring NACS past presidents, in celebration of NACS 75th Anniversary.
  • The 2nd Annual Spirit Shop was held in Indianapolis in conjunction with the NACS Annual Meeting/CAMEX.
  • The 8th Annual CSREF Benefit Concert and 6th Annual Club Energy! dance party were held at The Murat Centre in Indianapolis in conjunction with the NACS Annual Meeting/CAMEX.
  • The 11th Annual CSREF Harry Rainey Golf Classic was held at The Legends of Indiana golf club in conjunction with the NACS Annual Meeting/CAMEX.
  • The 9th Annual CSREF Silent Auction SUPERSTORE was held in the Convention Center in conjunction with the NACS Annual Meeting/CAMEX.
  • The CSREF Board of Directors and invited guests participated in a Strategic Planning session resulting in an updated Mission statement and the creation of four major initiatives in the areas of education, research, think tank, and funding.
  • The CSREF Board approved holding the 1st CSREF Think Tank, an Industry Future Symposium entitled “College Store Retailing: End of a Century and a Look to the Future” in Vail, Colorado at the Lion Square Lodge & Conference Center on July 18-21, 1997.
  • The CSREF Board allocated $20,000 in Professional Development Grants.
  • The CSREF Board allocated $30,000 in Annual Meeting/CAMEX Educational Assistance Grants to enable 60 buyers to attend the NACS Annual Meeting/CAMEX in Baltimore.
  • CSREF provided approximately $54,000 in funding for five Bonus Sessions at the NACS Annual Meeting in Baltimore. Sessions were attended by over 1,200 individuals and were funded by CSREF through grants from Avery Dennison, Login Brothers Book Company, Mosby, The Douglas Stewart Company, and Williams & Wilkins. The sessions were Twenty-First Century Thinking: A Vital Industry and Personal Transition Journey with Jim Cathcart, Store Renovation: Creating a “New” Store on a Shoestring Budget and Creating a Store From the Ground Up, A Health Science Travelogue: Navigating Your Way through Managed Care Changes, and Softgoods Showcase: The Fabric of Your Store. A Store Renovation & Design Table Top Show was provided by $500 grants from Betco Products, Inc., Franklin
  • Fixtures, Inc., Kremer & Associates, Paul R. Sherburne Associates, Inc., and Showbest Fixture Corporation. An Apparel Showcase was provided by $650 grants from Campus Outfitters, Champion Products, Classic Sportswear, Code 3 Sportswear, Collegiate Traditions, Definition, EF*EN*EF*Enterprises, Inc., Famous Sportswear, For Bare Feet, GEAR For Sports, Happy Valley Clothing Co., High Sierra Sport Company, JanSport, Jones & Mitchell Sportswear, League Collegiate Wear, London 400 by Cambridge Apparel, Merge Left, Mr. Augi’s Sportswear, MV Sport, NU Sport Athletic Wear, Oarsman Sportswear, Riddle & Cockrell, Russell Licensed Products, Seven Sons and Company, Spotlight Apparel, Storm Duds Raingear, The Cotton Exchange Apparel, TimeOut, Tivoli Corporation, U-TRAU, and Vantage Custom Classics. Accessory Showcase sponsors included Bulova Corporation, EF*EN*EF*Enterprises, Franklin Quest Company, Mosby, Portables Plus Limited, and Roaring Spring Blank Book Company.
  • The CSREF Board allocated $21,000 in funding for the development of NACS 1-Day Programs to take educational programming to the front-line store employee.
  • The CSREF Board allocated $5,000 in funding for the Faculty as Client benchmarking tool.
  • The CSREF Board allocated $20,500 in funding for the biennial Salary & Benefits Survey, U. S. and Canadian editions, which was distributed free to participants.
  • The CSREF Board allocated $21,000 in funding for the development and implementation of the Bottom-Line Buying program offered by NACS and Mohr Retailing.
  • The CSREF Board allocated $25,000 in funding to conduct research on the needs and opportunities for NACS to form a partnership with an institution of higher education to deliver advanced educational opportunities in the areas of retailing and leadership development for NACS members; this initiative may lead to the creation of an MBA degree in collegiate retailing.
  • CSREF funded the development of the Automatic Product Identification Guidelines for the College Store Industry Monograph through grants from Avery-Dennison and Follett. The book will be a comprehensive guide on automatic product identification (i.e. merchandise numbering methods and bar coding symbologies) for the multiple product categories (i.e. textbooks, trade books, school supplies, clothing, computers, software, etc.) sold by college stores. Currently under production, the book will be available to NACS members during the 1997/98 fiscal year.
  • CSREF’s 5th Annual Student Employee Career Opportunities Day was conducted on Sunday, April 13 with 37 students from 6 states representing 13 stores and 1 associate member firm.
  • The 1st Annual Rainey Bookstore Scholarship Program provided two $1,000 scholarships from the Harry Rainey Endowment Fund through an essay contest for student bookstore employees on “How Working in the College Store is Preparing Me for My Future.”
  • Winners of the essay contest were Melissa Hope Woodle, IUSB Bookstore, South Bend, IN and Paul Hackman, Wallace’s University Book Store, Normal, IL.
  • The 1st Annual Spirit Shop was held in Baltimore in conjunction with the NACS Annual Meeting/CAMEX. Sponsors of the event included EF*EN*EF*Enterprises, Inc, EnviroTote, Martin Barry Limited, New Era Cap Company, Spirit Products, Ltd, and TimeOut.
  • The 7th Annual CSREF Benefit Concert featuring Barbara Mandrell was held at the Joseph Meyerhoff Symphony Hall in Baltimore in conjunction with the NACS Annual Meeting/CAMEX.
  • The 10th Annual CSREF Harry Rainey Golf Classic was held at the Country Club of Maryland in conjunction with the NACS Annual Meeting/CAMEX.
  • The 8th Annual CSREF Silent Auction was held in the Convention Center in conjunction with the NACS Annual Meeting/CAMEX.
  • The 5th Annual CSREF Club Energy! dance party was held at Bohager’s in conjunction with the NACS Annual Meeting/CAMEX.
  • Pledges made to the Epic Trust endowment total $3,172,677.
  • 97% of every dollar contributed to the Epic Trust is funded. It is the goal of the CSREF Board that 100% of every dollar contributed to the Epic Trust will be fully funded by the turn of the century.
  • CSREF produced Connections: A Strategy for Indispensability, an audiocassette developed to “maximize windshield time” and help NACS Associate members learn more about the Connections Initiative which college stores have been implementing for the last two years.
  • CSREF held its sixth Board of Directors Forum in Cleveland, OH, on December 7, 1995 focusing on “College Store Retailing... What’s At Stake and What’s Your Role?” Keynote presentations were “Retailers With A Future” by Leonard L. Berry, Ph.D., Professor of Marketing, JC Penney Chair of Retailing Studies, Texas A & M University, Center for Retailing Studies, and “A View From the Future” by noted futurist Edith Weiner, President, Weiner Edrich Brown Inc.
  • CSREF funding for scholarships and educational programs totals $1,092,337, while funding for informational materials and research totals $862,618, for a grand total of $1,954,955 to date.
  • Professional Development Grants totaling $17,924 were awarded to 38 people.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $25,650 were awarded to 51 buyers to assist them in attending the NACS Annual Meeting/CAMEX in San Diego.
  • CSREF provided approximately $65,000 in funding for five Bonus Sessions at the NACS Annual Meeting in San Diego attended by 844 members through grants from Gear for Sports, Login Brothers Book Company, Mosby, NACSCORP, The Quartex Corporation, Service Wholesale and The Douglas Stewart Company with support from Williams & Wilkins. The sessions were: Unleash the Potential of Partnerships with Peter Block, Seven Habits of Highly Effective People (Covey Group Presentation), Successful Lines: Buying and Managing Softgoods, Mission Marketing: Now and in the Future (a Health Science conference), and Taming the Beast: The Tips and Tricks of Technology. A POS Demo Show was sponsored by CSREF through $500 grants from ABS Corporation (formerly Arkansas Book Services), Follett Campus Resources, Integris, MBS Textbook Exchange, Nebraska Book Company, Riverview Systems Limited, Salepoint, Inc., Sequoia Peripherals, Inc., South Eastern Book/Westech Corp., Telxon Corp., Xerox Corporation, and Wallace’s College Book Company. A Health Science Table Top Show was sponsored by CSREF through $350 grants from Addison-Wesley Longman, Appleton & Lange, Delmar/ITP, J. A. Majors Company, Keyboard Publishing, Lippincott-Raven, Little, Brown & Company, Inc., Login Brothers Book Company, Matthews Book Company, Inc., McGraw-Hill/Health Professions, Medical Economics, Micron Biosystems, Mosby Medical, Rittenhouse Book Distributors, Inc., Springhouse Corporation and Williams & Wilkins. A Fashion Show supported the educational content of the Successful Lines session through $500 grants from Ameriprint, Bulova Corporation, Carretta Sport, Inc., Champion Products, Inc., Classic Sportswear, Inc., EF*EN*EF*Enterprises, Inc., For Bare Feet, Inc., Gear for Sports, High Sierra Sport Company, Invicta, JanSport, Inc., LAS Athletic, League Collegiate Wear, Inc., Mr. Augi’s Sportswear, MV Sport, NU Sportswear, Inc., Outdoor Products, Product Code 31, Inc., Seven Sons and Company, Inc., The College House, Inc., The Cotton Exchange Apparel, TimeOut, TLC Sportswear, Inc., Top Sox, and U-TRAU, Inc.
  • CSREF’s Student Employee Career Opportunities Day was attended by a record number of fifty-four college bookstore student employees representing twelve stores from five states.
  • The 6th Annual CSREF Benefit Concert featuring Maureen McGovern opening for Marvin Hamlisch with members of the Los Angeles and San Diego Symphony Orchestras was held “Under the Sails” at the San Diego Convention Center in conjunction with the NACS Annual Meeting/CAMEX. Hamlisch’s parody of CSREF and his original “Bookstore Boogie” were highlights of the concert.
  • The 4th Annual CSREF Club Energy! dance party was held at Planet Hollywood San Diego in conjunction with the NACS Annual Meeting/CAMEX.
  • The 9th Annual CSREF Harry Rainey Golf Classic was held at Morgan Run Resort & Club in Rancho Santa Fe in conjunction with the NACS Annual Meeting/CAMEX in San Diego.
  • The 7th Annual CSREF Silent Auction was held at the NACS Annual Meeting in San Diego.
  • Pledges made to the Epic Trust endowment total $3,235,960.
  • 95.99% of every dollar contributed to the Epic Trust is funded. It is the goal of the CSREF Board that 100% of every dollar contributed to the Epic Trust will be fully funded by the turn of the century.
  • CSREF and NACS co-sponsored a Feasibility Study for a new capital campaign to continue to build the Epic Trust so that funds are available for education and research projects identified as part of NACS strategic plan of helping college stores become indispensable campus resources. Community Counseling Services interviewed 85 industry leaders as part of the study to test NACS new vision and member's willingness to contribute to a new campaign, and will report its recommendations to the CSREF and NACS Boards in July, 1995.
  • CSREF produced and distributed Connections: NACS & You in support of NACS Connections Initiative, and provided the book free to college store and Associate members. The book was funded in part through grants from Arrowhead Distributors and Xerox Corporation
  • NACAS Workshop with Covey Institute -- CSREF and NACS co-sponsored "The Seven Habits of Highly Effective People" workshop at the NACAS 26th Annual Conference on October 30, 1994 in St. Louis, MO.
  • CSREF funding for scholarships and educational programs totals $920,953, while funding for informational materials and research totals $823,733, for a grand total of $1,744,686 to date.
  • Professional Development Grants totaling $14,795 were awarded to 30 people.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $20,400 were awarded to 43 buyers to assist them in attending the NACS Annual Meeting/CAMEX in St. Louis.
  • CSREF provided approximately $60,000 in funding for eight Bonus Sessions at the NACS Annual Meeting in St. Louis attended by 852 members through grants from Matthews Book Company, McGraw-Hill, Mosby, NACSCORP, The Douglas Stewart Company and The Quartex Corporation. The sessions were: The Status of Women In The College Store Industry, Changing Demographics: Connecting With TODAY'S Students/Campus/Workforce, Focus Groups: The Power and Process of Connecting to Faculty and Students, Scanning: College Store Solutions, Relationship vs. Partnership: Taking Charge of Vendor Relationships, Seven Habits of Highly Effective People and First Things First (Covey Group Presentations), Technology in Health Science Stores: The Gateway to the Educational Future. A POS Demo Show was sponsored by CSREF through $500 grants from ABS Corporation (formerly Arkansas Book Services), Reed Reference Publishing/R. R. Bowker, Follett Campus Resources, General Meters Corp., Integris, MBS Textbook Exchange, Nebraska Book Company, Riverview Systems Limited, Sequoia Peripherals, Inc., Sunbelt Business Computers, and Third Party Systems. A Health Science Table Top Show was sponsored by CSREF through $250 grants from Addison-Wesley Publishing Co., Inc., Appleton & Lange, Delmar Publishers, Doody Publishing, J. A. Majors Company, J. B. Lippincott Company, Little, Brown & Company, Inc., Login Brothers Book Company, Matthews Book Company, McGraw-Hill/Health Professions, Medical Economics, Mosby, Rittenhouse Book Distributors, Inc., and Williams & Wilkins.
  • The 4th annual Student Employee Career Opportunities Day was held to encourage bookstore student employees of all races to consider a career in the college store market. The session was attended by eighteen college bookstore student employees representing five stores from four states.
  • The 5th Annual CSREF Benefit Concert featuring Aaron Neville and The Neville Brothers was held at the Fabulous Fox Theatre in St. Louis in conjunction with the NACS Annual Meeting/CAMEX .
  • The 3rd Annual CSREF Club Energy! dance party was held on-stage at the Fox Theatre in conjunction with the NACS Annual Meeting/CAMEX in St. Louis.
  • The 8th Annual CSREF Harry Rainey Golf Classic was held at Spencer T. Olin Community Golf Course in conjunction with the NACS Annual Meeting/CAMEX in St. Louis.
  • The 6th Annual CSREF Silent Auction was held at the NACS Annual Meeting in St. Louis.
  • Pledges made to the Epic Trust endowment total $3,197,930.
  • 87% of every dollar contributed to the Epic Trust is funded. It is the goal of the CSREF Board that 100% of every dollar contributed to the Epic Trust will be fully funded by the turn of the century.
  • CSREF reviewed its mission, purposes and goals focusing on the strategic partnership between NACS, NACSCORP and CSREF in helping to ready the industry for the technological changes the next few years will bring and in assisting college stores to gain a competitive edge in the diversifying market available to campus communities. This process resulted in the updated mission statement at the beginning of this document.
  • Fiscal year 1993/94 was the first year that CSREF operated 100% without financial subsidy from its parent organization, the National Association of College Stores.
  • Funds invested in the Epic Trust endowment surpassed the $2 million mark.
  • Several workshops based on the Mission and Vision Planning Kit funded by CSREF were presented at state and regional association meetings, paving the way for future workshops designed to package and deliver educational opportunities to the grassroots membership.
  • CSREF provided over $50,000 in funding for six Bonus Sessions at the NACS Annual Meeting in Orlando attended by 727 members through grants from Harcourt Brace College Publishing, AMPAD, Champion Products, Matthews Book Company, The Douglas Stewart Company, and •Bowker•Reed Reference Electronic Publishing. The sessions were entitled: Marketing of the College Store: Achieving a Competitive Advantage; Achieving Excellence Through People; Making It Look Like Magic When It's Really Just a Lot of Hard Work: Surviving the Transition From Textbooks to Course Materials; Delivering Legendary Service. . . How to Make it Happen; The Wonderful World of POS ; and The Business of Being Extraordinary: Merchandising for the 1990s. The POS Demo Show was sponsored by CSREF through $500 grants from Arkansas Book Services Co., Emerald Information Systems, Follett Campus Resources, Griffin Technology, Inc., Integris, MBS Textbook Exchange, Inc., Moore O.P. Services, Nebraska Book Company, Riverview Systems Limited, Sequoia Peripherals, Inc., and UNIQUEST, Inc.
  • The 3rd annual Student Employee Career Opportunities Day was held to encourage bookstore student employees of all races to consider a career in the college store market. The session was attended by twelve college bookstore student employees representing seven stores from three states.
  • CSREF produced a new monograph through a $5,000 grant from Arrowhead Business Machines entitled Swim With The Sharks by noted author Harvey Mackay.
  • Professional Development Grants totaling $17,464 were awarded to 35 people.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $22,164 were awarded to 46 buyers to assist them in attending the NACS Annual Meeting/CAMEX in Orlando
  • The 4th Annual CSREF Benefit Concert featuring Mary Wilson from the "Supremes" and Bill Medley from the "Righteous Brothers" was held at Sea World of Orlando in conjunction with the NACS Annual Meeting/CAMEX .
  • The 2nd Annual CSREF Club Energy! dance party was held at Sea World in conjunction with the NACS Annual Meeting/CAMEX in Orlando.
  • The 7th Annual CSREF Harry Rainey Golf Classic was held at MetroWest along with the 3rd Annual Tennis Invitational in conjunction with the NACS Annual Meeting/CAMEX in Orlando.
  • The 5th Annual CSREF Silent Auction was held at the NACS Annual Meeting in Orlando.
  • Membership in the Million Dollar Club reached 221.
  • Recognizing the ongoing educational and research needs of the members of their association, and the need to continue building the Epic Trust endowment so that these needs can continue to be met, the Southwest College Bookstore Association renewed their initial pledge of $10,000 to the Epic Trust for a $20,000 commitment to-date.
  • Funds generated for CSREF by the NACS/ACM Subscription Program exceeded $1,000,000.
  • 81% of every dollar contributed to the Epic Trust is funded. It is the goal of the CSREF Board that 100% of every dollar contributed to the Epic Trust will be fully funded by the turn of the century.
  • The CSREF Board of Directors was increased to 14 members.
  • CSREF held its fifth Board of Directors Forum in Cleveland, OH, on December 2, 1993 focusing on Networking...The Pathway from the Past to the Future...Re-Engineering Alliances.
  • CSREF conducted its first Phonathon to raise funds for special events, projects, and the Epic Trust. The Epic Trust surpassed the $3 million pledge mark.
  • CSREF sponsored the Mission and Vision Planning Kit through a $15,000 grant from Follett Campus Resources and the support of Times Mirror Company and its companies Wm. C. Brown Communications, Richard D. Irwin and Mosby/Year-Book, and by Four Point Products.
  • CSREF sponsored three Bonus Sessions at the NACS Annual Meeting in Denver attended by 295 members through a $10,000 grant from Harcourt Brace College Publishing. The sessions were entitled POS for Collegiate Retailers: Leveraging the Technology Advantage, TQM for College Stores: Creating a New Paradigm for Success, and Vision, Partnership and Planning: Keys to Selling Course Materials on Campus Today and Tomorrow.
  • CSREF produced two monographs through a $10,000 grant from Macmillan Publishers entitled Service Quality Means Survival for Your Store by Leonard Berry, Ph.D., and Your Customer/Employee in the Year 2000: Diversity is His/Her Name by Roderick J. McDavis, Ph.D.
  • The 2nd annual Student Employee Career Opportunities Day was held to encourage bookstore student employees of all races to consider a career in the college store market. The session was attended by forty-two college bookstore student employees representing twelve stores from four states.
  • The Harry Rainey College Store Student Employee Endowment Fund was established to promote the spirit of mentoring the late Harry Rainey exemplified and to promote the college store industry as a career choice.
  • The 1992/93 College Store Salary & Benefits Survey was completed.
  • Professional Development Grants totaling $30,865 were awarded to 64 people.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $29,617 were awarded to 62 buyers to assist them in attending the NACS Annual Meeting/CAMEX in Denver.
  • The 3rd Annual CSREF Benefit Concert featuring the Original 5th Dimension was held at the Temple Hoyne Buell at the Denver Performing Arts Complex in conjunction with the NACS Annual Meeting/CAMEX in Denver.
  • The 1st Annual CSREF Club Energy! dance party was held at Club Infinity! in conjunction with the NACS Annual Meeting/CAMEX in Denver.
  • The 6th Annual CSREF Golf Invitational was held at Arrowhead in conjunction with the NACS Annual Meeting/CAMEX in Denver. The tournament was renamed the CSREF Harry Rainey Golf Classic honoring the late Harry G. Rainey, CSP, co-founder of the tournament, NACS Trustee and CSREF Emeritus Council member.
  • The 4th Annual CSREF Silent Auction was held at the NACS Annual Meeting in Denver.
  • Membership in the Million Dollar Club exceeded 196.
  • The College Stores of North Carolina completed their pledge and renewed annual payments for an additional three years ($1,500).
  • CSREF created the College Store Service Quality Research Kit through a $25,000 grant from John Marcus, CSP and Matthews Book Co./Matthews Medical Bookstores/McCoy Collegiate Services as a self-assessment tool for college stores to help them in their quest for service excellence.
  • CSREF sponsored two free Bonus Sessions at the NACS Annual Meeting in New Orleans attended by 280 members. The sessions were entitled Buying General Merchandise and Custom Publishing.
  • CSREF sponsored the Considerations in College Store Renovation and Design manual through the support of Mosby-Year Book, Inc., Richard D. Irwin, Inc., and West Publishing Company.
  • CSREF sponsored a study of the college store industry culminating in the publication of The 1990s College Store Leadership Challenge: Achieving Excellence Through People by noted researcher Jeff Hallett.
  • CSREF sponsored the publication of Turning Points: Six Critical Challenges for College Stores by Gary F. Shapiro printed compliments of Xerox Corporation's DocuTech Production Publisher.
  • The William Minney African American Endowment Fund was established to encourage cultural diversity in the association and college store industry. The 1st annual Student Employee Career Opportunities Day was held to encourage African American bookstore student employees to consider a career in the college store market. Eleven minority students participated.
  • CSREF sponsored the NACS Faculty Training Workshop through a $10,000 grant from McGraw-Hill Publishing Company providing training for 16 NACS facilitators.
  • Professional Development Grants totaling $35,845 were awarded to 56 people.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $30,000 were awarded to 62 buyers to assist them in attending the NACS Annual Meeting/CAMEX in New Orleans.
  • The 2nd Annual CSREF Benefit Concert featuring Ray Charles with members of the New Orleans Symphony Orchestra and the Dirty Dozen Brass Band was held at the Theatre of the Performing Arts in conjunction with the NACS Annual Meeting/CAMEX in New Orleans.
  • The 5th Annual CSREF Golf Invitational was held at Belle Terre in conjunction with the NACS Annual Meeting/CAMEX in New Orleans.
  • The 2nd Tennis Invitational was conducted in conjunction with the Golf Invitational at Belle Terre.
  • The 3rd Annual CSREF Silent Auction was held at the NACS Annual Meeting in New Orleans.
  • Membership in the Million Dollar Club totaled 204.
  • An Epic Trust pledge was made by the Ohio Association of College Stores ($2,500) and the Northwest College Bookstore Association ($1,000).
  • The 1990/91 College Store Salary & Benefits Survey was completed.
  • CSREF held its fourth Board of Directors Forum in Dallas, TX, on November 30, 1990, focusing on The Future of the Institutional College Store.
  • The For Safety's Sake...™ Personal Safety Initiative was developed as a way for the college store to take a leadership role in increasing personal safety awareness on their campus.
  • CSREF sponsored the NACS Faculty Training Workshop through a $10,000 grant from McGraw-Hill Publishing Company providing training for 16 NACS facilitators.
  • Annual Meeting/CAMEX Educational Assistance Grants totaling $24,850 were awarded to 50 buyers to assist them in attending the NACS Annual Meeting/CAMEX in Indianapolis.
  • Professional Development Grants totaling $31,135 were awarded to 64 people.
  • Roy A. Haberstock became the first president of the CSREF Board of Directors from a NACS associate member firm.
  • The 1st Annual CSREF Benefit Concert featuring the Temptations and the Four Tops was held at the Clowes Memorial Hall of Butler University in conjunction with the NACS Annual Meeting/CAMEX in Indianapolis.
  • The 4th Annual CSREF Golf Invitational was held at the Golf Club of Indiana in conjunction with the NACS Annual Meeting/CAMEX in Indianapolis.
  • CSREF conducted the 1st CSREF Tennis Invitational at the Indianapolis Racquet Club in conjunction with the NACS Annual Meeting/CAMEX in Indianapolis
  • The 2nd Annual CSREF Silent Auction was held at the NACS Annual Meeting in Indianapolis.
  • Membership in the Million Dollar Club totaled 199.
  • An Epic Trust pledge was made by the Association of Indiana College Stores ($500) and a check for $2,500 was presented by the Rocky Mountain Skyline Bookstore Association at the Annual Meeting.